RAY Studio RAYStudio About the practice

You took part in one of our studies.

This page answers the questions people usually have when we get in touch: who we are, how you get paid, and what happens to what you tell us.

Who we are

RAY Studio is an independent research practice run by Veronika Popova. We run studies for companies who want to understand their customers.

How you get paid

Within 24 hours of the call. You’ll get an email with a link, and you choose there how you want the money.

You don’t need to install anything, or send us bank details. If nothing turns up within a few hours, check your spam folder. It sometimes lands there. Still nothing? Write to us and we’ll sort it out.

Nothing is being sold to you

No product, no subscription, nothing to sign up for. We ask questions and we pay for your time. You can stop at any point, or skip any question you’d rather not answer, and you’re still paid in full.

What happens to what you tell us

Survey answers are analysed in aggregate. Your contact details are used only to arrange the interview. They’re never sold or shared with anyone, and they’re deleted within 60 days of the study ending.

We record an interview only if you agree to it at the start, and the recording goes when the project closes.

Questions, or want your data deleted? Write to founder@raydecisions.com. We answer within five business days.